US Airports Chaos: Passport System 2-Hours Outage

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On Monday US international travelers spent hours in long lines as major airports were hit by delays.

Stay with Nexter to know more.

Happy New Year, travelers

Immigration desk computers outage at major United States airports including:

  • JFK International
  • Dallas Fort Worth International
  • Hartsfield-Jackson Atlanta International Airport

LAX and Miami International Airport caused long lines for travelers entering the US, according to Customs and Border Protection and posts on social media.

The system went down for 2 hours, beginning at about 7:30 p.m. EST and was resolved about 9:30 EST.

“At this , there is no indication the service disruption was malicious in nature,” the agency said. It gave no explanation for the disruption and said travelers were processed using alternative procedures.


Travelers who got in trap reacted negatively in Twitter posts and shared photos and video with extra-long lines.

“No one has been getting past JFK Airport immigration for the last hour. Line is a few 100 deep. Seems like their system did completely go down. Happy New Year!” said Jessica Yang, a program manager at Microsoft, in a Twitter post.

Here’s a nice guide what to do if your flight is delayed.

Watch this video to know alternative options if your flight was canceled.

See also:

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US Airports Chaos: Passport System 2-Hours Outage
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On Monday US international travelers spent hours in long lines as major airports were hit by delays.
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