Amazon Launches Next Generation of Delivery Service – Online Drivers Tracker and In-Car Delivery Feature
Amazon again shows who is No.1 if talking about delivery features for the precious customers. Here are cool updates the company has launched recently.
Source: Amazon
Packages to the trunk
Amazon will now offer delivery into your car’s boot – and it is free, the company announced Tuesday. The new update is actually the extending of Amazon Key delivery service from homes to personal vehicles. Now, with Amazon Key In-Car, couriers will deliver packages inside signed up customers’ cars.
However, not everyone is able to try out this new feature as it is available only for the US owners of Volvo and GM models with an active Volvo On Call or OnStar subscription.
Here’s how it works:
- First, you have to download the Amazon Key app and link it with online concierge account.
- Then shop as on Amazon, selecting in-car delivery on check out. You need to provide the address where the car is parked within a two-block radius. Deliveries “can only be made to a stationary car parked in an open, street-level, and publicly accessible area” the website stipulates. That includes a home or publicly-accessible workplace.
- In four hours, your purchases will be delivered, usually 11AM to 3PM for two-day delivery or 5PM to 9PM for same-day delivery.
- The day of delivery, an Amazon driver finds the car via GPS, Amazon verifies “the delivery driver, car and driver location, and that the package was ordered with in-car delivery” before the driver can unlock the car with their app. They will first try and fit the package in the boot, but will put it in the cabin if that is not possible. If the car is unavailable or has moved, Amazon will default to the backup delivery option customers have specified.
- The delivery driver then exits the vehicle or closes the doors. The app forces the driver to confirm “that the vehicle is securely locked before the driver can move away from the vehicle” and automatically re-locks the car if for whatever reason the car does not get re-locked by the driver.
- Finally, you’ll get Amazon’s notification when the delivery is done.
Stay in touch with your delivery location
But even that’s not all. Amazon now lets shoppers track the exact location of their delivery drivers on a map, Business Insider reports.
The new feature, called Amazon Map Tracking, provides live updates on drivers’ delivery routes, including how many stops are left before their package arrives.
Amazon launched the Map Tracking feature in November, and it’s now available for all packages delivered by Amazon in the US, the company said.
“The Amazon Map Tracking feature is another delivery innovation we are working on to improve convenience for our customers and provide them greater visibility into their deliveries,” Amazon spokeswoman Alana Broadbent said.
The driver’s location will become available to customers when fewer than 10 stops remain on the courier’s route to deliver their package.
Hey @amazon thanks for the same day delivery for insanely inexpensive cost! Plus the feature where it shows where the Amazon delivery person is on a map and how many parcels they’re delivering before yours is a godsend and so nice to have in the Bay Area! You rock! ❤️?? pic.twitter.com/j5nUxk3QuV
— J. Austyn Belanger (@JRyanNYC) February 25, 2018
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