Amazon Launches Next Generation of Delivery Service – Online Drivers Tracker and In-Car Delivery Feature

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Amazon again shows who is No.1 if talking about features for the precious customers. Here are cool updates the company has launched recently.

amazon-delivery-photo

Source: Amazon

Packages to the trunk

Amazon will now offer into your car’s boot – and it is free, the company announced Tuesday. The new update is actually the extending of Amazon Key  service from homes to personal vehicles. Now, with Amazon Key In-Car, couriers will deliver packages inside signed up customers’ cars.

However, not everyone is able to try out this new feature as it is available only for the US owners of Volvo and GM models with an active Volvo On Call or OnStar subscription.

Here’s how it works:

  • First, you have to download the Amazon Key app and link it with online concierge account.
  • Then shop as on Amazon, selecting in-car on check out. You need to provide the address where the car is parked within a two-block radius. Deliveries “can only be made to a stationary car parked in an open, street-level, and publicly accessible area” the website stipulates. That includes a home or publicly-accessible workplace.
  • In four hours, your purchases will be delivered, usually 11AM to 3PM for two-day or 5PM to 9PM for same-day .
  • The day of , an Amazon driver finds the car via GPS, Amazon verifies “the driver, car and driver location, and that the package was ordered with in-car ” before the driver can unlock the car with their app. They will first try and fit the package in the boot, but will put it in the cabin if that is not possible. If the car is unavailable or has moved, Amazon will default to the backup option customers have specified.
  • The driver then exits the vehicle or closes the doors. The app forces the driver to confirm “that the vehicle is securely locked before the driver can move away from the vehicle”  and automatically re-locks the car if for whatever reason the car does not get re-locked by the driver.
  • Finally, you’ll get Amazon’s notification when the is done.

Stay in touch with your location

But even that’s not all. Amazon now lets shoppers track the exact location of their drivers on a map, Business Insider reports.

The new feature, called Amazon Map Tracking, provides live updates on drivers’ routes, including how many stops are left before their package arrives.

Amazon launched the Map Tracking feature in November, and it’s now available for all packages delivered by Amazon in the US, the company said.

“The Amazon Map Tracking feature is another innovation we are working on to improve convenience for our customers and provide them greater visibility into their deliveries,” Amazon spokeswoman Alana Broadbent said.

The driver’s location will become available to customers when fewer than 10 stops remain on the courier’s route to deliver their package.


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Amazon Launches Next Generation of Delivery Service - Online Drivers Tracker and In-Car Delivery Feature
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Amazon Launches Next Generation of Delivery Service - Online Drivers Tracker and In-Car Delivery Feature
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Amazon again shows who is No.1 if talking about delivery features for the precious customers. Here are cool updates the company has launched recently.
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